We will be happy to provide an additional bed for our double rooms. For details of prices and availabilitty please speak to Reception.
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Address
Hotel Rio Karlsruhe
Hans-Sachs-Str. 2
76133 Karlsruhe
Airport
Reception can provide you with details of the shuttle to the Baden Airpark regional airport, as well to Stuttgart and Frankfurt Airports.
Alarm call
Please let Reception know the time at which you would like an alarmcall, and you will be reliably awoken as requested.
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Baby cot
Wa ere happy to provide a cot for your baby. Please check prices and availability with Reception.
Baggage/Luggage
Please speak to Reception if you require assistance with your baggage/luggage or if you wish to deposit it wth us for a short period.
Banks
For information and opening hours, please contact Reception.
Barrier freedom
We have wheelchair-friendly rooms, as wellas Category A barrier free rooms. Please check availability at Reception.
Bathrobes
are availability at Reception.
Bathroom
If you require anything that is our standard items, please let us know. We will be happy to bring you extra towels or a bathroom stool. Also see Toiletries.
Bicycles
We are happy to arrange a rental bike for you. For more details please speak to Reception.
Billiard table
is located on the mezzanine, together with balls and cues. Hotel guests may use the table free of charge.
Breakfast
Mon. – Fri: 6.15 – 10.00 a.m.
Saturday: 7.00 – 10.30 a.m.
Sunday: 7.00 – 11.00 a.m.
We charge EUR 14,50 p.p./day. Breakfast does not need to be booked separately. Breakfast can also be served in your room. For further details and prices, please refer to our room service breakfast order card.
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Car hire
Please speak to Reception.
Check in
Daily drom 2:00 p.m. Earlier check-in on request.
Check out
By 11:00 a.m. daily. Later check-out on request.
Cigarettes/Cigars
see Tabacco.
City maps
are available at Reception.
Coffee and Tea
All of our rooms are fitted with coffee/tea-making facilities.
Collection
Do you need to be collected from the railway station or airport? We will be happy to organise a transfer for you. Please note that to do this properly, we need at least 3 days` notice. The price will depend on the distance and the type of vehicle. Also see Shuttel Service.
Conferences, conventions, meetings
Our conference and convention room is the perfect place to work uninterrupted in small groups. It is ideal for training courses, meetings and workshops with up to 8 participants.
Courier service
Reception will arrange all necessary courier services for you.
Credit cards
W accept paymant at the hotel with Mastercard, Visa, American express, EC Card an in euros.
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“Do not disturb”
You can pick up a ” Do not distrub” sign in the lobby. Please note that your room will not be cleaned while the ” Do not distrub” sign is on the door.
Darkening your room
All rooms are fitted with electic shutters. They are operated using the control panel on the wall.
Departure time
By 11.00 a.m. daily. Please notify Reception in good time if thereare changes to your specifieddeparture time.
Deutsche Bahn
For train information please speak to Reception.
Dinner
Hot meals are served from 6:00 – 9:45 p.m., Sunday to Thursday
Dry cleaning
Delivery of laundry before 9 am. Return by arrangement, excluding weekends.
E
Our e-mail adress is: info@hotel-rio.de
Electrical connection
220V AC. Adapters for many countries are available at Reception.
Elevator/Lift
Both the main building and annexes are fitted with an elevator/lift.
Emergency
In case of an emergency, do not hesitate to contact reception in confidence. We will take care of everything for you.
Emergeny exits
All emergency exits are marked with green-and-white illuminated signs. Please make note of the escape map in your room.
escape routes
See Fire/Fire Extinguishers.
Event calendars
are on display in the foyer.
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Fax service
We are happy to receive and send faxes for you. Please speak to Reception. Our fax number is +49 721 8408 100
Filling station
Reception will direct you to the nearest filling station.
Fire/Fire extinguisheres
In the event of fire, never use the lift, only the stairs. Please also make a note of our fire exit map. There are fire extinguishers in all corridors. If you notice a fire, please alert reception immediately.
First aid
Please contact Reception. Plasters/band aid can also be obtained there.
Flowers
We will be happy to organise floral arrangements on request. Please spek to Reception.
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Garage
See Parking
Gift vouchers
We will be happy to issue individual gift vouchers. The options here are almost unlimited. Reception will be happy to advise you.
Golf
There are several attractive golf courses in the Karlsruhe area. For more information, please speak to Reception. If you let us know the tee-off times you would like, we will be happy to book them for you.
Gyms
We can offer you discount day cards for our partner Fit-In operates several gyms in Karlsruhe. Find out which is the right one for you at Reception.
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Hairdresser
We will be happy to book a hairdresser`s appointment for you. Please give us adequate notice of the appointmenr time you would like.
Hospitals
Information about hospitals is available at Reception.
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Internet
is availlable throughout the hotel. For further information please contact the Reception.
Ironing service
If required, we can take care of your ironing. We can deal with up to 3 items of clothing at short notice and you will receive them back within 30 minutes. Please speak to Reception if you have larger quantities of ironing. Please note that our ironing service is only availlable between 7.00 a.m. and 10.00 p.m.
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K
Key
Please return your key to Reception before your departure.
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Laundry service
You will find a laundry bag for your dirty laundry in the cupboard. If you hand it in at Reception, it will be marked with your room number , and take to the laundry. Please ask at Reception for prices.
Leisure amenities
For details of leisure amenities, please refer to our City Guide. If you are looking for something special, our Reception will of course be happy to assist you.
Letterbox/Mailbox
feel free to leave your letter and postcards at Reception. Mail is taken to the post office on a daily basis.
Lift/Elevator
Both the main building and annexes are fitted with a lift/elevator.
Limousine service
Speak to Reception if you wish to avail of our limousine service. Please note that we require at least 3 days notice to handle such requests.
Lost & Found
If you have lost or found something, please speak to Reception.
Luggage/Baggage
Please speak to Reception if you require assistance with your luggage/baggage or if you wish to desposit it with us for a short period.
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Mailbox/Letterbox
Feel free to leave your letters and postcards at Reception. Mail is taken to the post office on a daily basis.
Medical emergency service
Please speak to Reception.
Meetings, conferences, conventions
Our confernece and convention room is the perfect place to work uninterrupted in small groups. It is ideal for training courses, meetings and workshpos with up to 8 participants.
Messages
Our Reception will be happy to accept personal messages for you.
Minibar
All rooms are fitted with a minibar. Prices of drinks and snacks are displayed in the rooms.
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Newspaper/Magazines
Daily newspaper and magazines are availlable at Reception and the Breakfast Buffet.
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P
Parking
is availlable directly at the hotel. In the case of outsize vehicles, please speak to Reception.
Above-ground parking: EUR 7,50 per night
Underground parking: EUR 12,50 per night
Payment
We accept payments with Mastercard, Visa, American Express, EC CArd and in euros.
Pets
Dogs are welcome at the hotel. Please note that, because of the extra cleaning required, we charge EUR 5,00 per night for dogs.
Pharmacy
Please speak to Reception.
Pillows
We have a selection of pillows for different sleep requirements. For more detalis see our Pillow menu order card.
Postcards
are available at Reception.
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R
Radio
You can listen to the radio via the TV set, using the remote control.
Reception
Our Reception is staffed 24 hours a day.
Religious services/ House of worship
Religious services of various denominations may be attended locally. For more information please speak to Reception.
Repairs
Please notify Reception of any repairs that need to be made in your room. We will always try to find a solution as quickly as possible.
Restaurant (in house)
is open as follows:
BREAKFAST: Mon. – Fri.: 6.15 – 10.00 a.m. // Sat.: 7.00 – 10.30 a.m. // Sun.: 7.00 – 11.00 a.m.
EVENINGS: Sun. – Thu.: 6.00 – 11.00 p.m. Hot meals served until 9.45 p.m.
Restaurants (local)
Our City Guide contains a selection of different restaurants. We will be happy to make a reservation for you.
Room service
Breakfast and a selection of dishes can be served in your room. Room service breakfast will be served during the normal breakfast times. Room service is available 24 hours a day. For further details and prices, please refer to the respective order cards.
Rooms
Hotel Rio has
35 double rooms and 69 single rooms
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Safe
All of our rooms are fitted with a safe.
Saunas
Our City Guide contains a list of baths and saunas.
Secretarial services
Please contact Reception for secretarial services such as sending faxes, word processing, courier services, Internet, computer or photocopying services.
Segway
Try out a completely new, relaxing and exciting way of touring the city. Sway through Karlsrueh with CITYSEG and see the city in an entirely new light. Further information is available at Reception.
Sewing service
For small sewing jobs, please speak to Reception.
Shaving kits
are available at Reception. Also see Toiletries.
Shaving kits
are available at Reception. Also see Toiletries.
Shoe cleaning machine
in the basement.
Shopping
For details of shopping amenities, please refer to our City Guide. If you are looking for something special, Reception will of course be happy to assist you.
Shuttle Service
You can order a limousine or shuttel service through Reception. Please note that we require at least 3 days notice for these services. For further information please contact the reception.
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Table reservations
Will be made for you at Reception.
Taxi
Thanks to our central location, taxis are available at short notice. Larger-bodied vehicles are usually also available without booking. Reception will be happy to order a taxi for you.
Technical problems
If you nitice any technical problems, please contact Reception. We will attempt to resolve the situation as quickly as possible.
Telefax
Please speak to Reception.
Telephone
All rooms are equipped with a telephone. For further information please refer to the telephone user instructions.
Ticket service
Do you require a ticket for an event in the region? Recption will assist you in trying to obtain the ticket(s) you would like.
Tobacco
You will find a cigarette vending machine in the basement of the main building. Proof of age and change are availableat Reception.
Toiletries
Various toiletries are available in your bathroom. Toothbrushes and sgaving kits may be obtained free of charge from Reception. Bathrobes and slippers may also be requested there.
Towels
Please contact to Reception if you require extra towels,
Train
Please speak to Reception for assistance.
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Umbrellas
Umbrellas are available at the various exits and may be used by guests free of charge.
Urban rail
You can obtain urban rail maps and network schedules from eception at a discount.
V
Veranstaltungskalender
liegen für Sie im Foyer aus.
Verdunkelungsmöglichkeit
Alle unser Zimmer sind mit elektrischen Jalousien ausgestattet. Die Bedienung erfolgt über die Steuerung an der Wand.
W
WLAN
is available thoughout the hotel. For futher information please contact the Reception.
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Y
Z